Legal conditions before lobby access
Our Legal terms explain who may access the account, what details we need to check, and how account activity is recorded. Eligibility depends on local law, so you should confirm that access is permitted in your location before continuing. We may ask you to complete phone
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verification before account access and may pause a wallet action when account details do not match the submitted information. DANA, OVO, GoPay and QRIS references can appear in account records, while bank transfer and virtual account entries may show the sending bank and transaction reference. We
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use those details to connect a payment with the correct account, investigate a status question and apply the policy consistently. If a rule affects your access, the account contact path is the place to request clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.